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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Autumn Carson

Autumn Carson

March 13, 2026

5  out of  5
rating by Autumn Carson
"I’ve had nothing but great experiences with State Farm for so many years. I want to say thank you especially to Mony who has helped us for many years. She truly is the best in customer care but also goes above and beyond to help with what we need. It’s like talking to a friend that you have known for so long. This team is beyond excellence they really do make you feel like part of there family/team."
We responded:
"Hello Autumn, Thanks for the kind words! We're thrilled that you had a great experience at our location. Our goal will always be to provide the best experience and we love knowing yours was no different. Appreciate your review and look forward in assisting you with all of your insurance needs."
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Harrison Ong

March 12, 2026

5  out of  5
rating by Harrison Ong
"Have been working with this office for years. From vehicle insurance to property insurance, they have been very helpful."
We responded:
"Thank you for the amazing review, Harrison! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dan Sugrue

March 6, 2026

5  out of  5
rating by Dan Sugrue
"I’ve been a member of State Farm for several years and had to add a new vehicle to my coverage and take one off. Yohara assisted me and I cannot thank her enough for explaining my options and going over my policy coverage. I highly recommend her if you are looking for any coverage."
We responded:
"Hey Dan, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing your review and detail. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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Lynh Le

February 12, 2026

5  out of  5
rating by Lynh Le
"I can’t say enough good things about this insurance office. Sam and his team went above and beyond to ensure everything was handled smoothly. They were patient, knowledgeable, and always available to answer my questions. It’s rare to find this level of customer service these days. Thank you for making the process so easy!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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jesse terrasas

February 4, 2026

5  out of  5
rating by jesse terrasas
"Yohara gave me such great service highly recommend 10/10!!!"
We responded:
"We appreciate your 5 star review. Yohara strives to provide great service. if you ever need anything down the road, please do not hesitate to reach out--we would love to help! Thank you for."
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Nelson Haro Correa

June 20, 2025

5  out of  5
rating by Nelson Haro Correa
"Excellent and professional service. Thanks to Yohara super professional"
We responded:
"Thank you for your 5-star review! Our State Farm team member Yohara enjoys providing excellent professional service. "
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Yolie G

May 1, 2025

5  out of  5
rating by Yolie G
"Awesome staff 👍🏼"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lisa Jay

March 31, 2025

5  out of  5
rating by Lisa Jay
"Maria is always polite, informative and professional! Conveniently located, and I love being able to walk into my agent's office, rather than calling an 800 number. Maria, you are the best! Thank you so much for always coming through for me and my family. You consistently provide us with the best service! Thank you!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Maria. If you ever need any assistance in the future, please don’t hesitate to reach out. We are all here to help! Thank you."
Profile photo of Sandra Ramirez

Sandra Ramirez

March 13, 2025

5  out of  5
rating by Sandra Ramirez
"I recently had the pleasure of working with Maria with State Farm Sam Genie’s office, and I must say, she exceeded my expectations in every way! From the moment I reached out for assistance, Maria was incredibly friendly and attentive. She took the time to listen to my needs and provided tailored recommendations that truly made a difference for me and my family. The level of professionalism displayed was commendable, and it made the entire process smooth and enjoyable. Moreover, the follow-up after the service was a nice touch, demonstrating her commitment to not only customer satisfaction, but also meeting our needs. It’s clear that Maria and State Farm values their clients and strives to build lasting relationships. I highly recommend Maria at Sam Genie’s office to anyone! You will not be disappointed!"
We responded:
"Thank you for your review! Maria strives to exceed expectations in every way. We appreciate your business and wish to build a lasting relationship with you. Thanks again!"
Profile photo of Jazmin Avelar

Jazmin Avelar

March 3, 2025

5  out of  5
rating by Jazmin Avelar
"Love this insurance office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marissa Vera

January 16, 2025

5  out of  5
rating by Marissa Vera
"Ms C was such a pleasure to work with, she took care of all my questions I had regarding my claim, and she was helpful in answering them and providing excellent customer service!"
We responded:
"Yohara strives to provide excellent customer service. We appreciate the opportunity to serve you. Thank you for the review."
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Jesus Reyes

August 20, 2024

5  out of  5
rating by Jesus Reyes
"Maria was outstanding, she was very helpful and knowledgeable. She answered all the questions and concerns that I had and made the entire experience comfortable. She even went above and beyond to keep me updated on the status of my policy. Truly recommend this place."
We responded:
"Maria strives to be helpful and knowledgeable to all of our clients with their insurance needs. We appreciate your business. Thank you for the recommendation! "
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Miriam Morales

February 13, 2024

5  out of  5
rating by Miriam Morales
"Yohara with sate farm at the Norco office was awesome. I needed insurance for my mother who only speaks Spanish and now she'll have an agent she can call herself. Thank you Yohara!"
We responded:
"Yohara enjoys assisting everyone with their insurance needs. Speaking Spanish is a plus and thank you for allowing us to serve your mother."
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Yessi

February 8, 2024

5  out of  5
rating by Yessi
"Superb experience with Yohara. Professional, friendly, and answered all my questions. Found me the perfect policy!"
We responded:
"Yohara is professional , friendly and is here to assist with all of your insurance questions. Thank you!"
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Ivette Linares

February 7, 2024

5  out of  5
rating by Ivette Linares
"Great customer service from Yohara. She’s my go to whenever I have questions about my auto or home insurance. Great rates."
We responded:
"Yohara strives to provide great customer service! Thank you for the review!"
Profile photo of Lily Moreno

Lily Moreno

February 6, 2024

5  out of  5
rating by Lily Moreno
"I spoke with Yohara with State Farm in the norco to update my policy and she gave me better rates than expected!Ty Yohara."
We responded:
"Yohara enjoys assisting our clients with better rates. Thank you!"
Profile photo of Jordan Silvera

Jordan Silvera

February 5, 2024

5  out of  5
rating by Jordan Silvera
"Maria Montoya provided excellent, professional service when I was looking to change my insurance. My sister recommended I switch insurance and work with Maria, and I haven't looked back since! She helped effectively guide me through the process and made my life so much easier. I recommend working with Maria!"
We responded:
"Maria strives to provide excellent, professional service. She is constantly working to make your insurance needs an easier process. Thank you!"
Profile photo of Jose Carlos Medina

Jose Carlos Medina

February 3, 2024

5  out of  5
rating by Jose Carlos Medina
"Excellent work from Yohara at the State Farm in norco. I was able to get a great monthly rate after having to go to other car insurance locations for high rates."
We responded:
"Yohara strives to provide excellent service. Appreciate the review!"
Profile photo of Souvinthong Chanthachone

Souvinthong Chanthachone

February 3, 2024

5  out of  5
rating by Souvinthong Chanthachone
"I come here for all my insurance needs. Great staff!"
We responded:
"Thank you for allowing us to handle all of your insurance needs!"
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V C

February 3, 2024

5  out of  5
rating by V C
"Great customer service! Answered all my questions and very efficient."
We responded:
"Thank for the review!"
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Chester

October 10, 2023

5  out of  5
rating by Chester
"Excellent customer service, this office handles all my insurance needs and is great. 😁"
We responded:
"We strive to provide excellent customer service on all of your insurance needs. We appreciate your review. Thank you."
Profile photo of R. Walworth

R. Walworth

August 30, 2023

5  out of  5
rating by R. Walworth
"excellent customer service. Been with other agencies and never got the service like I do here. I highly recommend to come here. Do the switch and notice a big change and save more. I have full coverage and renters insurance here cheaper then just auto other places. No lizard that lies or a women with a facelift. Honest and better rates."
We responded:
"Thank you and we appreciate the opportunity to serve you."
Profile photo of J Mitchell

J Mitchell

August 25, 2023

1  out of  5
rating by J Mitchell
"Poor communication with customers. After contacting the office for over a month about a concern I was NEVER given a direct answer. I’ve called several times only to be told several times that someone will check into the issue and provide a response. Emailed several times and no email response. Do better!"
We responded:
"Sorry to hear about your poor communication with our office. Please call and ask for me Samuel Genie. I would gladly assist as I am always available. I checked and can't find you in our office. Please contact us so I can assist. thank you!"
Profile photo of Madai Ramirez

Madai Ramirez

July 25, 2023

5  out of  5
rating by Madai Ramirez
"Yohara not only helped me and my son with great rates on auto insurance but also informed us about life insurance and the importance of it in great detail. I had no idea how to go about that and she was able to explain it to me in a short, sweet, and simple way! 10/10 excellent customer service I highly recommend speaking to Yohara with all and any questions about insurance."
We responded:
"We appreciate that Yohara was able to provide assistance on your auto and life insurance needs. She strives to explain insurance simply with excellent customer service. Thank you!"
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slady u

July 13, 2023

5  out of  5
rating by slady u
"Yohara is the one you need to speak to she’s a people person. She’s very knowledgeable on insurance and alway has the customers best interest."
We responded:
"Thank you for recognizing Yorhara's insurance knowledge. Appreciate the review "